1. Can I ‘follow’ other Community members?
a. No. However, you can see their posts and activities in the Activity Feed and you can go to Community, and click on their profile, to see their recent activity.
2. Where can I see my Community members’ posts?
a. Via the Activity Feed or on their profile. If you’re members of the same Clubs, you will also be able to see their posts within the Clubs too.
3. How do I create a post?
a. Go to the Activity Feed (or an individual Club Activity Feed) – click ‘Post’ to create a new post.
4. How do I upload a photo with my post?
a. Under Create a New Post > Upload a Photo.
b. For iOS Users – your phone will prompt you to give the Force for Good app permissions to access your phone’s photo gallery. Then, you can either “Select Photos” you wish to share with Force for Good or “Allow Access to All Photos”. Once that is done, you will be able to see a grid of photos for your selection. Choose a photo you wish to upload.
c. For Android Users – your phone will prompt you to give the Force for Good app permissions to access your phone’s photo gallery. Select ‘Allow’. Once that is done, you will be able to see a grid of photos for your selection. Choose a photo you wish to upload.
d. If you accidentally click on “Don’t Allow”. You can always go to your phone Settings > Click on the App and Allow Photos.
5. Can I upload multiple photos and videos in one post?
a. You can upload a maximum of 5 photos and or a video that does not exceed 60 seconds per upload.
6. Can I delete my post?
a. Yes. You can delete your post by clicking on the post menu and choosing ‘Delete Post’.
b. You will be prompted to confirm this action as it cannot be undone.
7. How do I edit my post?
a. You can edit your post by clicking on the post menu and choosing Edit Post’.
b. Once done with editing, you can save the updated Post. You will see this post is marked as ‘edited’.
8. How do I like other Community members’ posts?
a. Navigate to the post you wish to like and click on the heart icon in the bottom left corner.
9. How do I comment on another Community member’s post?
a. Navigate to the post you wish to comment on and click on the dialogue icon in the bottom left corner.
10. How do I delete a comment I made on someone else’s post?
a. Navigate to the comment you made and click on the ‘trash bin’ icon beside your comment – To confirm the deletion of a comment click ‘Yes’ on the pop-up. Please note this action cannot be undone.
11. Can Community members interact with my post?
a. Yes. Community members can like your post and comment on it.
12. Will I get notified if someone likes or comments on my post?
a. Yes. You will get a notification in the app.
13. Can I report a post if I think it’s inappropriate or offensive?
a. If you come across a user post that you deem offensive, you can click on the post menu in the top right corner – click on Flag Post.
b. Please select a reason for Flagging and submit the form.
c. The admins will be notified, and necessary action will be taken.
d. Please note that this action cannot be undone.
14. Will I get notified if someone reported my post?
a. No. The admin will contact you if your post has been reported.
15. Selecting media to upload
In order to access all media on your device, you must allow the Force for Good app to ‘Access all media’. If this was not selected on first sign up, users will only be able to access previously selected photos. To change this, go follow the below steps:
a. Open Settings on your phone
b. Navigate to the Force for Good app
c. Open the Force for Good app settings
d. Select ‘Photos’e. Select to allow access to ‘All photos’