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Category: Account and community setup

I’m leaving my organisation. Do I need to deregister from the Force for Good App?

Posted on February 1, 2023 (February 20, 2023) by sadmin

a. Force for Good is a platform that has been developed exclusively for your organisation’s community members – if you’re leaving the organisation, you will be asked to deregister from the App.

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Posted in Account and community setup

How do I download and install the App?

Posted on January 31, 2023 (February 20, 2023) by sadmin

a. Apple iPhone User – launch the App Store, search ‘Force for Good’ and click ‘GET’, or scan the QR Code on your Marketing Material to download. b. Android Phone User – launch Google Play, search ‘Force for Good’ and click ‘Install, or scan the QR Code on our Marketing Material to download. c. Once

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Posted in Account and community setup

I didn’t receive my OTP. How do I finish the registration process?

Posted on January 31, 2023 (February 20, 2023) by sadmin

a. Click the link ‘Resend OTP’. If you still don’t receive your OTP, check the junk folder in your mailbox.

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Posted in Account and community setup

How do I reset my password?

Posted on January 31, 2023 (February 23, 2023) by sadmin

a. When you’re logged into the App, go to the ‘Settings’ page b. Select ‘Change’ password – you will be prompted to enter your current password and create a new one. c. If you are not logged in, please click ‘Forgot Password’ on the log-in screen.

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Posted in Account and community setup, Security and compliance, Troubleshooting and account reset

My Profiles

Posted on January 31, 2023 (February 20, 2023) by sadmin

1. How do I change my Profile details? a. Click on your ‘Profile Picture’ from the activity feed to get to your ‘Profile.’ b. Next, click on your profile image to change the profile image c. Select a photo of you that you’d like to change d. If you wish to change your First Name,

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Posted in Account and community setup

How do I delete my Force for Good user account?

Posted on January 3, 2023 (February 20, 2023) by sadmin

a. Removing your Force for Good user account must be made via an email request to your community admin.

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Posted in Account and community setup, Charity fundraising and matching

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